FAQ

1. Where do you ship from?

At Amira Health Store, we partner with trusted suppliers and wellness brands worldwide. Depending on the item, your order may ship from our fulfillment centers in the US, Europe, or Asia.

2. How long does shipping take?

  • USA & Canada: 7–15 business days

  • Europe: 10–18 business days

  • Rest of the World: 12–20 business days
    (Please note: times may vary depending on customs and local postal services.)

3. How much is shipping?

We provide free worldwide shipping on all orders—no hidden fees.

4. How can I track my order?

Once your package is shipped, you’ll receive an email with your tracking number. You can monitor your order directly on our tracking page.

5. I ordered multiple products but only received one. Why?

To ensure faster delivery, items may ship separately from different warehouses. This means your products might arrive in different packages—but don’t worry, the rest is on the way!

6. What is your return policy?

Your satisfaction matters to us. We offer a 30-day money-back guarantee on all products. If you’re not completely happy with your purchase, contact us at amirahealthstore@gmail.com and we’ll guide you through returns or exchanges.

7. What if my product arrives damaged or defective?

Please email us with photos of the product within 48 hours of delivery. We’ll send you a replacement or process a refund—your choice.

8. Do you ship internationally?

Yes! Amira Health Store ships to most countries worldwide. If checkout is available, delivery is possible in your area.

9. Can I cancel or change my order?

We process orders quickly. If you need to make a change or cancel, please contact us within 12 hours of placing your order. After this window, your order may already be on its way.

10. How do I contact Amira Health Store?

Our support team is here to help:
📧 amirahealthstore@gmail.com
💬 Live chat available at the bottom-right of our website